Small Business I.T. Specialists

IT Networks Australia prides itself on our backgrounds. All staff have worked in internal IT Support as technicians or managers, some coming from the largest global organisations. We understand the challenges that small and medium sized businesses face with IT and are proud to call ourselves Small Business I.T. Specialists.

 

The Difference

Our focus is different to other Managed Service Providers that you may have dealt with in the past. We understand that though you may be small your IT needs can be just as big. We are partnered with the leaders in the IT industry so we can provide a single point of contact and you can have a whole IT Department of Small Business I.T. Specialists at your disposal.

 

“We want to see your business succeed, so we have structured things differently than you have experienced in the past. We focus on your business and your goals and how IT applies to you. Not the other way around!”

 

Have your own Department of Small Business I.T. Specialists

By having us take control of your IT, all you need to do is contact us with any requests and we will take care of it. In return, we will be accountable to you as if we were employee’s. Consider us as your IT Manager and Support Staff.

 

Business Technology Solutions Tailored To Your Needs

Our aim is to get to know you better. By doing this we can tailor your IT to suit you. Our fees are extremely flat. So choosing what you want and what you need is simple. On our Gold Agreement there are no additional costs for support and we are happy to include project time as well. So if you ever have a requirement for new equipment, you will only have to pay for the equipment itself as the install costs are already included in your agreement. We do not charge call out fees for normal work however we do charge a call out fee for emergency out of hours or public holiday onsite work.

 

Start Taking Control of IT

Monitoring and Management

Our software monitors your computers and your network 24/7 to keep your systems healthy, documented, and secure.

 

Helpdesk and Support

Our technicians are available to help your users over the phone, in remote sessions, or at your office on short notice.

 

Projects and Consultations

We provide managed IT projects and a consulting schedule to help you control costs and stay up to date on IT.

 

Background and Experience

With backgrounds in internal IT our focus is different to other Managed Service Providers that you may have dealt with in the past. We understand the challenges that businesses face with IT and as a result have structured things differently than you have experienced before.

“Our aim is to get to know you better, we do this by providing support ONSITE on a set day every week. However, this doesn’t mean that you can’t contact us every other day of the week either!!”

 

Cost Savings and ROI

We feel that our costs to provide such a service are better than others in the industry and we feel that we deliver more as a result too. Our fees are extremely flat. With our Gold Agreement there are no additional costs for support and we are happy to include project time as well. So if you ever have a requirement for new equipment, you will only have to pay for the equipment itself as the install costs are already included in your agreement. We do not charge call out fees for normal work however we do charge a call out fee for emergency out of hours or public holiday onsite work.

 

Small Business I.T. Specialists