There’s a lot of background work going undone in your company. That has nothing to do with your coworkers, the workload, or even the industry you’re in. Every company has projects and maintenance tasks on their to-do lists that should be done because they’re important but are never done because they aren’t urgent.
The IT department is no exception, whether if you have a one-man IT team or work in the headquarters of a multinational corporation. A dozen different ideas can be on your radar, but they keep fading into the background for one reason or another. But the next time your department in onboarding a new employee, start them off with one of your projects that don’t fit into the course of day-to-day work.
Here are three IT projects:
1. Organize the server room
The server room is a desolate, forgotten space with dozens or cords running wild. That’s not just inconvenient, it’s dangerous. If your server room has been in varying states of disarray for years, break the project into several different tasks, such as:
Labeling the servers or connection points to retail locations
Whenever a franchise has a power outage or a glitch, there are multiple steps to getting the store back online. A lot of those steps will send people searching for the specific switch, button, or wire. But, most the time, the infrastructure wasn’t labeled. Assign a new employee or intern the task of labeling all of the assorted tech. Not only will that help them become more familiar with the procedure for getting a store back in working order after a storm, everyone benefits.
Make sure the hardware supports the usage
Whatever servers and network hardware your company originally purchased, it was probably meant for a smaller group of people. It was almost certainly meant for less network usage and less powerful computers. But there’s never time to check the specs until something goes wrong and a component needs to be replaced. Before your new hire has a set schedule of routine responsibilities, have them help build a spreadsheet of equipment, its maximum usage, and when it’s estimated date of replacement is.
2. Enable remote updating
If your company’s updates can be done remotely, that means you’re either spending a lot of time doing manual checks for update compliance or there are a lot of vulnerabilities in your system. The only way to make sure every computer is functioning with peak anti-malware programs, the right software versions, and the right login authentication procedures is to control the settings yourself.
Start switching your coworkers’ computers to SaaS or licensed programs with remote administration. This is especially important for sales departments, telecommuting employees, and anyone who travels for work. These devices need extra protection because they are going to be using a wide variety of unprotected networks. They also are at risk of theft. But remote control lets an internal employee wipe the device or add bulkier encryption at a moment’s notice.
3. Build training and procedure documents.
There’s always a backlog between what companies make standard operating procedure and what is actually written down. As new employees start learning the ropes and writing down specific procedures that they need to follow under different circumstances, review those notes and formalize them.
This will help you train future employees. It also gives your coworkers resources for solving their own problems. Records are also an essential part of maintaining data standards and reassuring your internal audits department.
But these three ideas are just the beginning. Start making a list of everything you know can help improve your department but that you don’t have time for. Having a list of IT projects on-hand can help you make those first few weeks of added manpower more efficient. Go to IT Networks Australia Pty Ltd. for more ideas.