Outsource Your IT
The fourth quarter is a crazy time for every business, no matter what size the company is. But if you have a small company, it can be even more chaotic as you try to make the most of seasonal sales. Depending on your organization’s structure, internal employees might take on different roles and have added responsibilities. A focus on long-term stability may have to go on the backburner to immediate sales. You might even bring in seasonal help or contractors.
But bringing on people as you need them means you’re going to miss a lot of opportunities. There’s a lag between recognizing the need to free up your employees and them actually being able to take on new tasks. Instead, build a plan ahead of time so you’re not caught by surprise. A plan also helps handle invisible elements of your company that might get caught in the rush.
The first step in your plan should be to outsource your IT requirements. Here are four reasons why:
1. You need a strong online presence and consistent access to your data.
The holiday shopping season and the end of the year are both factors that make Q4 the most profitable quarter for most businesses. More and more of these impactful sales are happening online, and the purchases might not just be restricted to your country.
But if you’re busy focusing on sales and marketing, it’s difficult to keep up with the technical side of how your website is performing. Increased traffic and an overwhelmed cloud can be bad news for your website’s load time and performance. That means customers will go elsewhere. Hire a third-party IT management service so you know your website is taken care of.
2. Malicious actors know you’re busy.
Malware isn’t just code anymore. The brains behind the schemes are getting better and better at social engineering. They know when your employees are going to be stressed, rushed, and looking to deal with unexpected problems in the easiest way possible.
That makes it easy for phishing schemes to hook companies. They operate on a sense of false urgency, usually by saying there is a bank account problem that needs to be solved in the next 24 hours or by pretending to be an internal employee who needs sensitive documents immediately.
When everyone is rushed, everything feels urgent, and that’s the environment in which online attacks work best.
But outsourcing your IT means you have to worry a bit less about these attacks. These services can remotely update your antimalware programs so you have an updated library, constantly scan email attachments, and make sure your network isn’t overloaded by atypical usage.
3. You can devote more man-hours to sales and marketing.
Employees can only do a certain number of things per day. When you’re down to the wire in the fourth quarter, the most urgent tasks involve sales and marketing because the deadline is approaching. Dedicated IT support employees can’t help with those tasks without sacrificing their long-term duties.
But outsourcing even part of your IT team’s responsibilities helps give them more time to take on different roles. Even if you want to keep a dedicated IT professional on-site, you can hire a service to handle cybersecurity, alerts, and daily maintenance. Your employee can handle directional goals and large-scale projects. Not only does this keep control in-house, it means you have an employee who can free up his schedule for seasonal rushes.
4. Reduce company stress.
Now that you’ve read about all the problems the fourth quarter can bring your company, you’re probably feeling a bit more stressed. But knowing the dangers of taking your eyes off the network is the best way to keep your company secure.
It also means you can find the right solutions. Outsourcing your IT doesn’t just free up man-hours or help catch problems earlier, it means your company has less to stress over. Stress can be dangerous, especially during a seasonal shift, and relaxing everyone’s workload keeps your employees in better health.
Go to IT Networks Australia Pty Ltd to find the right level of outsourcing for your company.