Different Approach to IT Support Services in Dandenong

When your company decided to close its own IT department and outsource your IT services in Dandenong, it seemed like an excellent idea. It allowed your business to save money and made it easier to budget for those costs because you knew how much you would be paying for IT services and support every month. Yet many business owners who make this decision find they are not completely happy. It’s not necessarily the quality of the service; you might even say it’s the philosophy. Too many IT support services company offer a package that’s more or less one-size-fits-all. If you want to take advantage of the services they provide, you have to fit your business into their IT structure.

Not a good way to grow your business. You need to find an IT support services company for your small- to medium-sized business that’s both creative and nimble on its feet and talks to you about your real IT needs. Sound almost too good to be true? Fortunately, it’s not. If you’re looking for creative and thoughtful IT services in Dandenong, you should call IT networks Australia.

A novel approach to IT services in Dandenong

Too often companies who make it through those lonely lean start up years put IT services on the back burner. They are so used to watching costs and budgets that the idea of hiring a full-time IT services company seems unnecessary. After all, Phil in accounting says he is handy with computers, and you can always ask him to fix whatever is wrong. Then you have your first email outage or server crash. Suddenly your business is paralysed, and Phil is not quite the expert he was cracked up to be. It’s moments like these, which will happen, that smart business owners see the sense of working with IT services in Dandenong. Here’s another good reason – security. There’s hardly a day that goes by when there’s not a story in the media of some company that’s been hacked by a cybercriminal in Russia or China or Eastern Europe or heaven knows where. Malware, like ransomware, can cripple a business of any size and cost a lot of money to fix.

The company you can trust

IT networks Australia approaches IT support services with a different attitude. We don’t march into your office and tell you “if you want your machines protected and operating properly you have to listen to everything we say.” Instead, we come to you and talk to you about what you need. Our goal is to make your business successful. You can have all the IT support in the world but if your business isn’t growing what difference does it make? After we talk to you and get an idea of what your goals are and what IT support you need, we’ll find a plan that works for you.

For instance, our Gold agreement comes with no additional cost for support and includes any time spent on projects. We don’t charge call out fees for routine work. We can help you with IT support, email hosting and security, domain hosting, data backup and protection against viruses and other malware. Our software also monitors your machines to ensure that they are secure and protected 24 x 7. Call today for IT support services in Dandenong that are one-of-a-kind.