Business owners and managers have enough to do without attempting to deal with the complications that computer technology can bring on. The highest priority of a business is bringing in consistent monetary profit — having managers or employees attempt to learn and deal with the nuances and complexities of computer technology present in the business place is sure to add a layer of complexity to the overall management of the business. Take a superior approach and outsource IT in your small business and avoid these complexities.
Generally, business managers or employees who spend time dealing with maintenance and repair of business equipment equates to lost income — this is due to the fact that time spent attempting maintenance and repairs of technology takes away time from business production. If, for example, an office manager buys a new desktop computer for doing general employee administration and business practices, that computer has to be installed and appropriately configured for the specific work that needs to be done on it. Installation can take a lot of time — furthermore, there could be, and often does include troubleshooting to some extent during the installation process — unless one is comfortable with basic troubleshooting of computing devices, installation is not a task that should be undertaken. Generally, outsourcing IT means more time for business production and less time spent fumbling with maintenance and repairs.
There’s a reason that professionals are better suited for maintenance and repair of computing devices. Businesses commonly attempt to take on the maintenance and repair and computing devices — in some cases, they are successful, in others not so fortunate. There are even some cases where whole networks break down or lose connectivity due to unqualified personnel attempting to make technical configuration changes in an attempt to save money on maintenance fees. One wrong click of a mouse button could mean several hundred dollars in repairs or lost business production. There’s nothing wrong attempting well-thought maintenance in some circumstances, but the consequences and various possible outcomes should be understood beforehand.
Security revolving around computing devices is a serious matter and should not be handled by those who are less than confident in the matter. On the surface, computer security looks to be no more than installing an antivirus program and walking away. Even for smaller sized businesses, data security is more than protection against illegal hackers and malicious software — it also encompasses the principle of data preservation. For example, if data stored on computers is not efficiently backed up and stored, it cannot be restored in cases of catastrophic events where computing devices are damaged — or hacked. The IT industry standardizes computer security to include both the preservation of data, as well as anti-virus/hacker principles — some of these principles can be complex, therefore if the data being used within a business is relatively sensitive, it would serve everyone well to outsource the monitoring of the security systems in place to protect the data.
Your small business can benefit from outsourcing IT even though it’s typically heard that only relatively large businesses use managed service providers. Managed antivirus is a common and simple service provided by managed service providers that small businesses can take advantage of — one of the reasons for this is that it’s considered a necessary practice to use an antivirus suite on devices used in a business place — since antivirus software should be used, why not subscribe to a managed antivirus service and receive some of the discounts (for other services) that may come with it? Reduced rates on new or upgraded hardware/software costs are typically included with outsourcing IT maintenance to managed service providers.
IT Networks Australia Pty Ltd is a leading managed service provider offering a wide range of consulting and various IT support services and goods, especially as it pertains to small businesses. Please contact us for a consultation!