5 Ways Outsourcing Your IT Can Protect Your Customer Mailing List
If you have a company mailing list, malicious actors want to steal it. Protect it better by outsourcing your IT services. That helps protect your business and customers. Here’s how:
1. Have the backup you need to fend off ransomware attacks.
One of the biggest cybersecurity risks over the past few years has been ransomware, and that’s certainly not going to go away in 2019. But instead of fending off the brute force attacks from previous years, there are endless varieties of ransomware powered by AI. Your company doesn’t even have to be deliberately targeted to be a target, and customer information is more valuable than ever.
A third-party cybersecurity service is already dedicating the resource to track and block every new version of ransomware it comes across. They have also developed tried and true methods for getting data to safety and blocking an attacker’s access to information. Get a subscription-based service that lets your company benefit from these resources.
2. Don’t make employees your first line of defense against phishing schemes.
Phishing schemes are getting trickier, too. Without constantly evolving antimalware, all it takes is a split-second of inattention for an employee to send an attachment to a fake email address or get redirected to a mirrored site. Even if the risk of your employees receiving the initial overtures of a phishing scheme was low (it isn’t), the magnitude of the costs are so high that you need to protect your company.
Talk to your cybersecurity service about programs that automatically filter out phishing schemes from reaching internal inboxes. Many of these programs can be integrated with automated ticket creators so your IT service gets alerted if it looks like your company is getting targeted or something suspicious slipped through the cracks. That means your employees are much less likely to accidentally give a malicious actor to customer information. At the same time, your systems are learning more about the threat to lock down repeat or similar attempts.
3. Find a service that helps you put data on the cloud.
Good cybersecurity isn’t just about fortifying the walls. It’s about moving data to the ground that’s easier to defend, too. That ground is the cloud for several different reasons. The first, and one of the most important reasons is that it restricts access without being an inconvenience. When you have to have the right device, the right password, or both to access critical information, it’s easier to protect. Just locking up a server in the office means anyone can brute force their way in and walk away with your list of customers and their contact information.
4. Prepare your statements and plans for a data leak.
Sometimes, data leaks happen. The information might have accidentally been sent out and the breach only recently came to light. Maybe a phishing scheme worked, and both cyber defenses and employee training weren’t enough to stop it. Even if your mailing list never leaks out, you need to plan for the possibility.
So find a cybersecurity service that doesn’t just stop at trying to block attacks. Look for a service that can help you make disaster recovery plans or business continuity plans. Even if you just use their basic templates instead of customizing it to match your business, it gives your employees a starting point so they can respond to problems immediately.
5. Don’t just protect the data. Stop people from pretending to be your employees.
Theft isn’t the only risk your customer mailing list faces. Sometimes malicious actors don’t just want the contact information. Instead, they’ll send emails to everyone on the list pretending to be your company. From there, they can send subscribers to a mirrored site and have them type in even more sensitive information. They can embed virus download links. If they can pretend to be you and you have a solid click-through rate on your marketing emails, they can ruin your company’s reputation.
No matter what risk to your mailing list fills you with the most dread, don’t try to defend against it yourself. Instead, try outsourcing your IT to a third-party cybersecurity or IT service that can protect your network 24/7 and help give you the tools you need.