The key to technology helping a company is keeping IT functions available and operational for use as much as possible. It is not possible to have 100% operational up time, so the best way to handle the times when they are not working is through the Service Delivery team.
ITNA’s Service Delivery Team is broken down into several components that integrate to deliver a full Service Experience for our clients. These are the
- Service Delivery Manager
- Service Desk
- Help Desk
- Project Delivery Teams